To Microsoft Compliance and Ethics
Sirs
I am dismayed today to find that
Windows 10 has decided to install itself on my computer. No doubt I
have fallen victim to Microsoft's tactic of configuring the [x] on the
Wondows 10 promotional pop-up to function as an affirmative selection
rather than a simple close command. This is a tactic I expect from
penile enhancement products and Russian girls hot for western men, not
from a highly respected and well established global corporation. I can
hardly have missed the media blitz or the persistent pop-ups that
distract me from my work; does Microsoft not think that, should I have
chosen to switch to Windows 10, I would have done so when I was damn
good and ready? Has Microsoft such a low opinion of my decision making
abilities?
Further, upon completion of this action
(dubiously termed an "upgrade"), I find that Office now believed I have
exceeded the number of allowable downloads, although I am accessing the
program from the very computer (the very one!) from which the program
was originally purchased. For Microsoft, whether through intent or
oversight, to block my access to a legitimately purchased product by way
of imposing upon me an unwanted product indicates a sketchy regard for
its customers at the very best. At worst, it betrays Microsoft's view
of its customers as mere nodes in its global super-mind, with which It
may do as It pleases.
Surely, you are aware that Microsoft
faces real and growing competition from a wide array of providers whose
products provide all the desired functionality without putting their
hands up their users' skirts. How, I ask you, is behavior such as that
described above intended to retain my interest in remaining a customer
of your products?
No comments:
Post a Comment